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AVICO video surveillance products are based upon cutting edge technologies that are unique in the security industry.
When you try our products you will experience the difference that these technologies provide.
Please feel free to contact our Customer Service or Technical Support team for any assistance on AVICO CCTV products

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 Warranty
AVICO CO.,LTD hereby guarantees that all the defective products will be duly repaired or replaced without charges within the warranty period below and other defective products over the warranty period also can be repaired at an actual repair and parts cost from customers.
The cost will be informed to customers before repairing and will be repaired after receiving customers confirmation on the cost..

Warranty period of products we supplied.
Products
Warranty Period
Etc
Analog cameras
2Years
IR Camera
2Years
PTZ Camera
1 Years
Zoom cameras
1 Years
HD SDI / IP cameras
1 Years
Stand Alone DVR
1.5 Years
Remarks
- Cost of transport for delivering defective products at senders account.
- Some minor parts of defective product can be directly delivered to customers without cost or repairing.
- All the data of defective cameras including model No. serial No., MAC address(if any), number of defective cameras and specific data of troubles will be submitted to the supplier for earlier repairing.

Exceptions of the products in Warranty period :
The warranty is void if the Product is not operated in conformance with installation, environmental, mechanical or electrical requirements, or within thermal stress limits, or to the extent that any malfunction is the result of misuse, abuse, vandalism, neglect, improper installation or application, alteration, accident, or negligence in use, storage, transportation, or handling, or it the original identification markings on the product have been removed, defaced or altered, lighting, electricity, water, fire, environmental or other hazard, or act of God, or other impact outside of normal operating guidelines.

Repairing over the warranty period :
Repairing of defective products over the warranty period can be duly provided to customer셲 request. The repairing charges that include parts cost, labor cost and all shipping charges at a flat rate will be provided to customer with a cost breakdown sheet for repair. You may pay the charges by following purchase order or other ways of paying customer prefers.

AVICO #302-601, Bucheon Techno-Park #365-1 Samjeong-Dong, Ojeong-Gu, Bucheon-Si, Gyeonggi-Do, 421-741, Korea
E-MAIL : avico@avico.co.kr    TEL 82-32-326-7831~2    FAX 82-32-326-7848